After all the details are sent, an invoice of 50% non-refundable retainer will be sent for payment. The portrait work begin once the retainer is received and turn around time is upto three weeks (business days, 5 days a week)

Yes, I will send you the original artwork. It will be packed with care so that you recieve it intact. Also a surprise will be mailed to you along with the package.

A digital file is includes the artwork in .PNG format. A PNG file has a transparent background. This file can be used to print it on number of products like mugs, Tshirts and much more. You can send the file to your local printer. It comes at a extra cost because it has to be scanned to remove paper background digitally. This is a tedious and time consuming process. But you pay only once and use it as many times as you want :) A digital file will cost 2500/ for Indian clients and 30USD for Interbational clients. It may take upto 5 business days after the painting is complete to finish the digitization

Sure, but this has to be mentioned at the time of finalising the paper size. This will help me in drawing and painting the pet accordingly. If this request comes, after the work is started, then it will be not possible as it would mean re-drawing and re-painting. This cost extra money and extra time.

Frame colour, material choices are completely yours :) But I would suggest that the watercolour art be place behind the glass. Watercolours don't react with glass thus lasting for longer time

You will recieve unframed artwork. As of dated till today, I do not provide frames. But I have not discarded this thought as a part of service